12 Important Japanese Phrases Used in Convenience Stores (Japan)

    These phrases are commonly used by convenience store staff when talking to customers.

1.  いらっしゃいませ 。
Welcome to our store.
2. ポイントカードはお
ちですか 。
Do you have a point card?
3.
ふくろ
はどうされますか /
ふくろ
にお
れしますか /
ふくろ大丈夫
だいじょうぶ
ですか。
 What would you like to do with the bag? / Do you want Plastic bag ?
4. 大丈夫
だいじょうぶ
です / けっこうです。
 It‘s OK, I don`t need.
5. ありがとうございます。
 Thank you ( formal way to say thank you ).
6. スプーン/フォークはお
けしますか。
 Would you like to take Spoon/Fork ? / Do you want Spoon/Fork.
7. お
たせいたしました。
SorrySorry for keeping you waiting.
8. 少々
しょうしょう

ちください。
 Please wait a moment.
9. お
つぎ

かた
どうぞ。
Next person please.
10. お弁当
べんとう
あたた
めますか。
 Would you like your lunch box warmed up?
11. 600
えん
のお
かえ
しです。お
りでございます。
  Here is your 600 yen in change. This is your change. ( when returning change to customer )
12. またお
しくださいませ。
  Please come again.



These are some of the most commonly used phrases in Japanese convenience stores.
If you are considering working at a place like Family Mart, Lawson, or 7-Eleven, learning and using these expressions will be very helpful.
Be sure to remember them as they are essential for smooth and polite customer interactions.

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